Pet and animal transport

With dedicated waiting areas at most of our major ground handling facilities, and a team of specialist handling staff, you can be assured your pet or animal will receive the highest level of care when travelling with Qantas.

Animal travel vs special movement 

Pets and animals include:

  • Dogs (not racing greyhounds) 
  • Cats 
  • Rabbits 
  • Guinea pigs 
  • Reptiles
  • Domestic fish with no aeration requirements (not intended for resale)
  • Domestic birds that don’t need a permit to travel (maximum four birds per cage). 

Zoo creatures, crocodiles, day old chicks, large sea animals, hooved animals, endangered species and animals that require permits to travel are classified as special movements and can be booked by emailing specialmoves@qantas.com.au.

Domestic travel

See our travel fact sheet and FAQs to help ensure the most comfortable and timely travel for your animal. Documents may also be needed to comply with various regulations. Check out the full list of animal travel forms here. Once you're all set, book online.

Service times - domestic travel for animals

  • Booking - Anytime up to two hours before scheduled departure
  • Acceptance - No earlier than two hours before scheduled departure. We recommend a minimum 90 minutes before flight departure.
  • Collection - Please collect your pet 45 to 90 minutes after flight arrival

Please note that time periods are an estimate only and may be subject to change.

International travel

Check out this travel information or FAQs to find out how you can prepare for your animal’s overseas flight.

We strongly recommend using a specialised animal transportation company for international travel. They can help ensure compliance with origin, transit point and destination quarantine requirements, vet checks and appropriate containers for shipping your pet. 

If you'd prefer to arrange animal travel yourself, email this form to qfexportlivestock@qantas.com.au at least 10 days before flight departure. 

Service times - international animal travel

  • Booking - Up to seven days before departure, if within seven days, email qfexportlivestock@qantas.com.au
  • Acceptance - Up to three hours before departure
  • Collection - From four hours after arrival

Please note that time periods are an estimate only and may be subject to change.

Forms, and more

If you need help making a booking or want to find out more about our pet and animal transport service, contact us on 13 12 13. More pet travel information is also available on the domestic and international help pages.

Plus, these forms may be needed to prepare for your animal's travel; including a shipper's certificate, live animal booking request and more.