Carbon offsetting - FAQs

All your questions about the Qantas Freight carbon offsetting program answered.

We are committed to minimising the impact we have on the environment at every step - in the air and on the ground. Find out more about the our commitment to a greener future here.

What is carbon offsetting?

Carbon offsetting allows individuals and businesses to reduce their environmental impact by purchasing carbon offset units generated from environmental projects that remove greenhouse gas emissions from the atmosphere or prevent them from being released in the first place.

What is a carbon offset? 


One carbon offset represents one metric tonne of greenhouse gas emissions reduced or removed from the atmosphere, commonly referred to as tonnes of carbon dioxide equivalent (tCO2-e). 

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How are my freight emissions calculated? 

Emission are calculated using guidance from both domestic and international standards that converts the greenhouse gas emissions associated with your cargo, such as aircraft type, distance travelled and litres of fuel used, into tonnes of CO2-e.


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How do you know the offset is really happening?

Once carbon offsets are purchased from an accredited project, they are then retired, ensuring the carbon offset cannot be traded again, and completing the carbon offset cycle for the customer. Qantas Freight retail customers will be able to choose to offset their carbon emissions on all domestic freight bookings. Simply select the Carbon Neutral Freight option when presented during your booking.  

Why can't I choose where my money goes?

To secure a long-term supply of premium carbon offsets at a consistent price, the Qantas Group purchases our offsets from a portfolio of accredited projects. By supporting a portfolio of projects, we’re not only taking action on climate change, but also generating additional environmental and social impact benefits.

Does Qantas Freight profit from customer carbon offsetting?

No part of the Qantas Group profits from the sale of carbon offsets purchased under the carbon offset program. All customer and Qantas’ dollar matching contributions are used to fund verified carbon offsets projects.

For further information on offsetting your freight, view our terms and conditions.