Important information for domestic bookings

Our domestic schedules remain limited as travel restrictions continue. 

The Qantas and Jetstar domestic networks continue to fluctuate as a result of travel restrictions imposed by state and territories across Australia. Freight capacity remains restricted, but we're committed to doing all we can to keep freight moving.  

Bookings

A reminder that we are accepting bookings on all domestic services (excluding peak flights) as follows:  

  • Account customers - accepting bookings for all freight including specialist products such as Q-Go Secure and Q-Go Custom 
  • Non-account customers - accepting bookings for Q-Go Priority, Q-Go Express, Q-Go Fresh and Q-Go Classic only

Available flights can be found on qantasfreight.com.  If you need help finding the right flight, we recommend you use our new online web chat functionality which is available during business hours.   

Please note that only freight with a confirmed booking will be accepted at the terminal for lodgement.

Peak flights

Due to the ongoing demand for selected domestic flights, we will continue to limit bookings on peak services to the following:

  • Account customers - Q-Go Priority and Q-Go Express only
  • Non-account customers - Q-Go Priority only

Pet and animal bookings

The significant reduction in the number of Qantas domestic flights means pet travel opportunities are severely constrained. Effective from 19 Aug 2020, all pet and animal bookings will need to be made with a pet travel specialist who will take care of the entire process for you, from making the booking to managing the lodgement and collection process. Find out more.

 

View the Qantas domestic operating schedules here