Just like people, pets and other animals need to travel as safely, quickly and comfortably as possible. Their welfare is our priority.
With Qantas Freight, you can book your pet and animal travel directly with confidence, knowing you'll benefit from our reliable and safe services every step of the way.
Simply contact us today to book direct and get started on your pet and animal travel planning.
Before proceeding with your booking, please ensure you have the following information and requirements ready:
Additionally, ensure that payment for the stay and lodging at the Mickleham Post Entry Quarantine (PEQ) Facility has been made. If payment is still pending, you can process it using the following details:
For more information on the quarantine process in Australia, refer to the Australian Government website.
On the day of departure, you will need to bring your pet to the Qantas Freight facility in Los Angeles. Please ensure your certified veterinarian submits all required documents and certificates to the USDA within the five-day window for final approval.
Please note that charges are based on the dimensions of the kennel. The kennel must:
A reminder that if your pet is a brachycephalic breed, you'll need to book through an approved pet travel specialist.
We're here to help - if you have any questions or need further assistance, contact us now.
Animals require specialized care and handling, which is why we work to tailor the right transportation plan to meet the specific needs of your animals, ensuring they travel under the best possible conditions.
Animals include, but are not limited to, crocodiles, large reptiles (over 5kgs), race horses, zoo animals, racing pigeons, mice, day old chicks, live coral/rocks, marine animals for aquariums and research purposes, and any other animal or bird that needs a permit to travel.
Contact us for more information on animal travel.
Time periods are an estimate only and may be subject to change.
Your pet needs to be fit, healthy and able to cope with being confined for an extended period of time. For this reason, we recommend talking to your vet and having an assessment carried out before booking any travel arrangements. You'll need a vet certificate stating your pet is healthy enough to fly if they are older than 12 years.
We cannot accept your pet for international travel if:
Qantas Freight does not uplift active racing greyhounds. However, retired racing greyhounds can be uplifted on selected routes and must be booked through approved pet travel specialists due to the strict conditions associated with their travel.
Other breeds of dogs cannot be imported into Australia as they’re classified as ‘dangerous animals’ under Australian federal legislation, including:
American Staffordshire Terriers (full or cross breed) must be transported in a CR-82 reinforced cage or an airline approved guard dog cage before flying. Dogs travelling with military or correctional facilities officers are considered working dogs and therefore must also travel in an airline approved guard dog cage.
To arrange transport for brachycephalic breeds, you'll need to book through an approved pet travel specialist. They will manage your booking and advise you of all the relevant conditions and documentation you’ll need for your pet to travel safely.
The list of brachycephalic breeds covered by this policy are listed below and apply to purebreds only:
Cats
Pet travel specialists will ensure compliance with origin, transit point and destination quarantine requirements, vet checks, licences or permits, as well as coordinate the correct crate and assist with required documentation for your pet to travel safely.
Pets arriving into Australia must travel on a direct flight into Melbourne (unless travelling from New Zealand or Norfolk Island) due to Australian quarantine requirements.
Our list of pre-approved pet travel specialists have been certified to manage the more complex travel requirements of your brachycephalic pet and other breeds.
| AirVets Pet Relocation Phone: +1 (972) 591 1342 |
Avico Logistic Services Phone: +1 (323) 454 8100 |
| Casa Fairview Canines Phone: +1 (310) 742 2242 |
Dog Gone Taxi Phone: +1 (888) 761 8626 |
| Jet-A-Pet International Phone: +1 (203) 227 7452 |
Jet Pets Inc Phone: +1 (310) 823 8901 |
| Kennel Club LAX Phone: +1 (310) 338 9166 |
Noah’s Pet Transport by The ARK at JFK Phone: +1 (212) 973 8275 |
| Pet Express Animal Transport Phone: +1 (415) 821 7111 |
PetRelocation Phone: +1 (512) 362 6100 |
| Pet Relocator, LLC Phone: +1 (866) 237 8140 |
Sevenoaks Animal Logistics Phone: +1 (403) 650 9408 |
| Starwood Pet Travel Phone: +1 (239) 344 8959 |
Transcontinental Pet Movers Phone: +1 (779) 999 3001 |
| World Pet Travel USA Phone: +1 (214) 396 5070 |
For the safety and welfare of pets traveling between Australia and the US, Qantas Freight will not uplift any animals if the temperature on the day of departure, arrival, or transit is expected to be outside the following ranges: