Johannesburg - JNB

Sales office

Qantas Freight office

Swissport Terminal 6
Northern Perimeter Road
OR Tambo International Airport
Johannesburg, Africa

Telephone: +27 (0) 1139 01176
Email: johannesburgfreight@qantas.com.au

Emergency contacts:
Paul Visagie: +27 (0) 6379 83787
Hayley van Rooyen: +27 (0) 8290 52676

Ground handling

Swissport Cargo Services

Swissport Cargo Terminal 6 
Northern Perimeter Road
OR Tambo International Airport
Johannesburg, Africa

Telephone: +27 11 928 8500/8610/8589
Fax: +27 11 390 1103
SITA: JNBMWKL

Business hours

Business hours for Johannesburg freight holding

Weekdays

Local Reservations

08:00 to 17:00

Handling Agent

08:00 to 17:00

Customs

08:00 to 15:30

Quarantine

24 hours

Weekends

Local Reservations

Closed

Handling Agent

08:00 to 13:00

Customs

08:00 to 13:00

Quarantine

24 hours

Holidays

Local Reservations

Closed

Handling Agent

08:00 to 13:00

Customs

08:00 to 13:00

Quarantine

24 hours

Facilities 

Handling capabilities

Features

Temperature control

Coolroom - 2°C to 8°C

Freezer (on request)

Re-icing (on request)

Security features

X-ray
Strongroom
Safe

Dangerous goods storage

Available

Storage

Available

Other

Livestock handling
Vacuum chilling (on request)

* Subject to availability.

Cut-off times

Cut-off for export lodgement

Cut off times for export lodgement

Loose shipments

QF Cargo

1030

Express/QFF

1130

QF Mail

1030

AVI

1200 on the day of departure

Shipper loaded units

QF Cargo

180 minutes

Express/QFF

180 minutes

QF Mail

180 minutes

AVI

N/A

Import documents available for collection

Cut off times for collection of import documents

Loose shipments

QF Cargo

90 minutes

Express/QFF

60 minutes

QF Mail

60 minutes

Shipper loaded units

QF Cargo

90 minutes

Express/QFF

60 minutes

QF Mail

60 minutes

Import freight available for collection

Cut off times for collection of import freight

Loose shipments

QF Cargo

120 minutes

Express/QFF

60 minutes

QF Mail

240 minutes

Shipper loaded units

QF Cargo

120 minutes

Express/QFF

60 minutes

QF Mail

240 minutes

Special conditions

Live Animals (AVI)

    • Auckland and Christchurch Q-GO Pets bookings will be subject to a USD 40.00 AVI Transit Application Fee for every application processed (if the application has errors, a new application fee applies).
    • Should Qantas Freight deem that a kennel is not adequate for the comfort of the animal, the shipment will subsequently be rejected and rebooked to the first available flight (whenever that may be) and Qantas Freight will not be held liable for any costs as a result of delays.

Checklist Fees and Terminal Handling Charges

    • RAC (Dangerous Goods Fee) is charged at USD 60.60 per AWB. Amount will be shown in the OCDC box on the air waybill.
    • Undeclared Dangerous Goods Fee is charged at USD 76.10 per shipment. Dangerous Goods re-check fee is charged at USD 30.00 per shipment.
    • ELI (Lithium-Ion Check Fee) is charged at USD 30.00. Amount will be shown in the OCDC box on the air waybill.
    • AVI Check Fee is charged at USD 50.00 per AWB. Amount will be shown in the OCDC box on the air waybill.
    • Perishable Check Fee is charged at USD 20.00 per AWB. Amount will be shown in the OCDC box on the air waybill.
    • Air Waybill Fee is charged at USD 6.00 per AWB.
    • Screening Fee for non-regulated agents is charged at USD 0.05/kg, minimum USD 5.00.
    •  POD (Proof of Delivery) Request Fee is charged at USD 15.00 per shipment.
    • Air Waybill Copy Request Fee is charged at USD 15.00 per AWB.
    • A Charges Correction Advise (CCA) Fee of USD 90.00 will be levied for incorrectly rated AWBs requiring correction, as well as to billing corrections, weight discrepancies and duplicated AWBs.
    • Automated Manifest System (AMS) Fee of USD 4.50 per MAWB is applicable to the US, South America and Japan and the charges are to be updated under due carrier.

No-show and Cancellation Fees

  •  Please note the below No-Show and cancellation process will be applicable for all shipments exceeding 1,000kg (not applicable for AVI).

    Charge will be calculated on booked Chargeable Weight x Applicable Corresponding Rate.

    • Day of departure = 100% of applicable charge
    • 24 - 48 hours prior to departure = 50% of applicable charge
    • 48 - 72 hours prior to departure = 25% of applicable charge
    • +72 hours prior to departure = no charge

Interline information

    •  The rates including RFS are only applicable for shipments below 7,000kg.
    • VAL, VUN, AVI, PES, PEF, HUM or Temp Control is not permitted on RFS sectors.
    • Class 1 and 7 are not permitted to travel by road.
    • Trucks only operate based on sufficient loads.
  •   Origin        Day of week        Depot        Cut-off     
      CPT   1,3,5   B8   1530
      DUR   1,3,5   C5   1530
      PLZ   1,3,5   D1   1530
      ELS   2,3,5   D2   1530
    •  All Airlink Terms and Conditions and Terminal Charges will be applicable.
    • Submit request to Airlink Cargo.
    • Airlink sectors are operated by narrow-body aircraft.
    • VAL, VUN, AVI, HUM or DGR are not permitted on Airlink sectors.
  •   Origin        Day of week        Flight number        Depot        Cut-off
      CPT   Daily   4Z920   P3   0500 day of departure        1700 day prior     
      DUR   1,2,3,4,5,6   4Z552   C9   0500 day of departure        1700 day prior     
      PLZ   1,2,3,4,5,6   4Z794   N/A   0500 day of departure        1700 day prior     
    •  Lodgement and recovery times for individual ports are published online at qantasfreight.com.
    • Qantas conditions of carriage apply and are available at qantasfreight.com.