Freight reservations
Telephone: 1 800 227 0290 (Toll free within USA only)
Fax: 1 310 665 2201
SITA: LAXFSQF
Email: qffreightusa@qantas.com.au
Santiago - SCL
General enquiries - Ultramar Ltda
Edificio Teisa 2do Piso
Capitán Manuel Ávalos Prado 1702
Aeropuerto A.M.B.
Santiago de Chile
Telephone: +56 2 9234661/62/63
Fax: +56 2 9234679
Email: hdlgcarga@ultramar.cl
Qantas Team: Qantas@uasl.cl +56 9 90162420
UASL (QF) ACCOUNT Coordinator - Sandie Corrales
Telephone: +56 9 58723658
Fax: + 56 2 9234679
Mobile: + 56 9 44618601
Email: scorrales@uasl.cl
Export warehouse - TEISA
Capitán Manuel Ávalos Prado 1702
Aeropuerto A.M.B.
Santiago, Chile
Telephone: +56 2 9234600 (main)
Telephone: +56 2 6019565
Fax: +56 2 601 9311
Import warehouse - Depocargo
Aeropuerto Arturo Merino Benítez
Terminal de Carga
Pudahuel, Santiago
Telephone: +56 2 6546400
Fax: +56 2 6546439
Business hours for Dallas/Fort Worth freight holding
Weekdays
Reservations
07:00 to 19:00¹
Handling Agent
08:30 to 17:30
Customs
08:00 to 17:00
Quarantine (SAG)
08:30 to 16:00
Ground handling
Import
24 hours
Ground handling
Export
24 hours
Weekends
Reservations
07:00 to 19:00¹
Handling Agent
08:30 to 17:30
Customs
By appointment²
Quarantine (SAG)
By appointment²
Ground handling
Import
24 hours
Ground handling
Export
24 hours
Holidays
Reservations
07:00 to 19:00¹
Handling Agent
08:30 to 17:30
Customs
Closed
Quarantine (SAG)
Closed
Ground handling
Import
24 hours
Ground handling
Export
24 hours
1 Local Time
2 Customs and SAG available on request when arranged prior
Handling capabilities
Features
Temperature control
Freezer: below -16 °C to-18°C
Security features
Strongroom
Safe
Cut-off for export lodgement
Cut off times for export lodgement
Loose shipments
QF Cargo
180 minutes (up to 200kg)
240 minutes (>201kg)
Express/QFF
180 minutes (up to 200kg)
240 minutes (>201kg)
Express/OBC/UCB
180 minutes (up to 200kg)
240 minutes (>201kg)
QF Mail
240 minutes
Shipper loaded units
QF Cargo
180 minutes
Express/QFF
180 minutes
Express/OBC/UCB
180 minutes
QF Mail
240 minutes
Import documents available for collection
Cut off times for collection of import documents
Loose shipments
QF Cargo
240 minutes
Express/QFF
180 minutes
Express/OBC/UCB
180 minutes
QF Mail
240 minutes
Shipper loaded units
QF Cargo
240 minutes
Express/QFF
180 minutes
Express/OBC/UCB
180 minutes
QF Mail
240 minutes
Import freight available for collection
Cut off times for collection of import freight
Loose shipments
QF Cargo
240 minutes
Express/QFF
180 minutes
Express/OBC/UCB
180 minutes
QF Mail
240 minutes
Shipper loaded units
QF Cargo
240 minutes
Express/QFF
180 minutes
Express/OBC/UCB
180 minutes
QF Mail
240 minutes