Singapore - SIN

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Sales office

Qantas Freight Office

SATS Airfreight Terminal 5
Module 5 Core J 4th Floor
30 Airport Cargo Road
Singapore 819830

Manager Freight Sales and Business Development

Evon Lau
Telephone: +65 6542 5848
Fax: +65 6542 9684
Mobile: +65 9847 1087
Email: evonlau@qantas.com.au 

Freight reservations

Telephone: +65 6542 5848
Fax: +65 6 542 9684
Email: qffrtsin@qantas.com.au

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Ground handling

SATS Airport Services Pte Ltd (Export)

SATS Airfreight Terminal 4 
Airport Cargo Road 
Singapore Changi Airport
Singapore 819461

Telephone: +65 6541 8335/ +65 65 41 8336
Fax: +65 6 545 3009
New SITA: SINM3XH

SATS Airport Services Pte Ltd (Import)

SATS Airfreight Terminal 6
Core N, Level 1M, Airline Road
Singapore Changi Airport
Singapore 918141

Documentation telephone: +65 6541 8330, +65 6541 8328 
Warehouse telephone: +65 6541 8353
Fax: +65 6543 0089

Business hours

Business hours for Singapore freight holding

Weekdays

Reservations

08:30 to 18:15

Handling Agent

24 hours

Customs

24 hours

Quarantine

08:00 to 22:30

Weekends

Reservations

08:30 to 18:15

Handling Agent

24 hours

Customs

24 hours

Quarantine

Saturday: 08:00 to 22:30
Sunday: closed

Holidays

Reservations

08:30 to 18:15

Handling Agent

24 hours

Customs

24 hours

Quarantine

Closed

Facilities

  • Livestock handling (conditions apply, contact your local office)
  • Coolroom
  • Freezer
  • Re-icing (conditions apply, contact your local office)
  • Strongroom
  • Safe

 

Cut-off times

Cut-off for export lodgement

Cut off times for export lodgement

Loose shipments

Qantas Classic

240 minutes

Qantas Express

90 minutes

Qantas Mail

180 minutes

Jetstar Classic

300 minutes

Jetstar Asia Classic

300 minutes

Shipper loaded units

Qantas Classic

180 minutes

Qantas Express

90 minutes

Qantas Mail

180 minutes

Jetstar Classic

240 minutes

Jetstar Asia Classic

N/A

Import documents available for collection

Cut off times for collection of import documents

Loose shipments

Qantas Classic

120 minutes

Qantas Express

60 minutes

Qantas Mail

180 minutes

Jetstar Classic

120 minutes

Jetstar Asia Classic

120 minutes

Shipper loaded units

Qantas Classic

120 minutes

Qantas Express

60 minutes

Qantas Mail

180 minutes

Jetstar Classic

120 minutes

Jetstar Asia Classic

N/A

Import freight available for collection

Cut off times for collection of import freight

Loose shipments

Qantas Classic

360 minutes

Qantas Express

90 minutes

Qantas Mail

180 minutes

Jetstar Classic

360 minutes

Jetstar Asia Classic

360 minutes

Shipper loaded units

Qantas Classic

240 minutes

Qantas Express

90 minutes

Qantas Mail

180 minutes

Jetstar Classic

240 minutes

Jetstar Asia Classic

N/A