- With Q-GO Express, Qantas Freight offers you fast-tracked handling both on the ground and in the air
- Receiving faster processing on arrival means you can deliver to customers sooner
- Frequent Q-GO Express users can secure allocations to provide greater capacity certainty.
Q-GO Express
Whether it’s electronic equipment, luxury cars or an online order that needs to move across the globe in a hurry, Q-GO Express gives you the option to move goods quickly.
- Priority space access - Yes, however space available is limited. For the highest onload priority, choose Q-GO Priority
- Cancellation without cost - Yes.
- Booking time - Express handling as per published standards at port of origin
- Acceptance time - Short acceptance as per published standards at port of origin
- Delivery time - Express handling as per published standards at port of destination
- Special handling - Individually noted on load documentation and notice to operating captain
- Dedicated labelling - Yes. Labels identify Q-GO Express freight to ensure handling of your freight receives express priority on the ground and in the air
- Dangerous goods - Yes
- Online tracking - Yes. Registered users can monitor Q-GO Express freight at important steps of its journey.
- Freight monitoring - Dedicated guard or courier monitoring available by prior arrangement (subject to availability).
- Freight accepted by 10am will arrive at the destination no later than 5pm the same day in mainland capital (excluding Perth and Darwin)
- Freight accepted after 10am will arrive at the destination by midday the following day.
Important information
- Times may vary in certain regional ports (and subject to change)
- Additional handling time is required for dangerous goods
- Shipments over 50kg are subject to available wide body capacity.
Passenger flights
Shipper loaded
Booking
Minutes before departure
180 minutes
Acceptance
Minutes before departure
90 minutes
Collection
Minutes after arrival
75 minutes
Loose freight
Booking
Minutes before departure
180 minutes
Acceptance
Minutes before departure
90 minutes
Collection
Minutes after arrival
90 minutes
Loose freight without valid security declaration
Booking
Minutes before departure
360 minutes
Acceptance
Minutes before departure
270 minutes
Collection
Minutes after arrival
90 minutes
Freighter flights
Shipper loaded*
Booking
Minutes before departure
120 minutes
Acceptance
Minutes before departure
90 minutes
Collection
Minutes after arrival
75 minutes
Loose freight*
Booking
Minutes before departure
120 minutes
Acceptance
Minutes before departure
90 minutes
Collection
Minutes after arrival
90 minutes
Please note all times are an estimate only and may be subject to change.
* Q-GO Express service times apply to A332P2F network only.
- Dedicated containers available - Yes. Shipper loaded units accepted by prior arrangement (subject to availability)
- Loose freight - Yes. You may lodge loose freight if this suits your shipping needs
- Security restricted strong rooms - Available at selected ground handling facilities by prior arrangement (subject to availability)
- Coolrooms or freezers - Available at selected ground handling facilities by prior arrangement (subject to availability).