Q-Go Express box

Q-GO Express

Whether it’s electronic equipment, luxury cars or an online order that needs to move across the globe in a hurry, Q-GO Express gives you the option to move goods quickly.

  • With Q-GO Express, Qantas Freight offers you fast-tracked handling both on the ground and in the air
  • Receiving faster processing on arrival means you can deliver to customers sooner
  • Frequent Q-GO Express users can secure allocations to provide greater capacity certainty.

Key features

  • Priority space access - Yes, however space available is limited. For the highest onload priority, choose Q-GO Priority
  • Cancellation without cost - Yes.

Handling

  • Booking time - Express handling as per published standards at port of origin
  • Acceptance time - Short acceptance as per published standards at port of origin
  • Delivery time - Express handling as per published standards at port of destination
  • Special handling - Individually noted on load documentation and notice to operating captain
  • Dedicated labelling - Yes. Labels identify Q-GO Express freight to ensure handling of your freight receives express priority on the ground and in the air
  • Dangerous goods - Yes
  • Online tracking - Yes. Registered users can monitor Q-GO Express freight at important steps of its journey.
  • Freight monitoring - Dedicated guard or courier monitoring available by prior arrangement (subject to availability).

Domestic service times

  • Freight accepted by 10am will arrive at the destination no later than 5pm the same day in mainland capital (excluding Perth and Darwin)
  • Freight accepted after 10am will arrive at the destination by midday the following day.

Important information

  • Times may vary in certain regional ports (and subject to change)
  • Additional handling time is required for dangerous goods
  • Shipments over 50kg are subject to available wide body capacity.

International service times

Passenger flights

International services times - Q-GO Express

Shipper loaded

Booking

Minutes before departure

180 minutes

Acceptance

Minutes before departure

90 minutes

Collection

Minutes after arrival

75 minutes

Loose freight

Booking

Minutes before departure

180 minutes

Acceptance

Minutes before departure

90 minutes

Collection

Minutes after arrival

90 minutes

Loose freight without valid security declaration

Booking

Minutes before departure

360 minutes

Acceptance

Minutes before departure

270 minutes

Collection

Minutes after arrival

90 minutes

Freighter flights

International services times - Q-GO Express

Shipper loaded*

Booking

Minutes before departure

120 minutes

Acceptance

Minutes before departure

90 minutes

Collection

Minutes after arrival

75 minutes

Loose freight*

Booking

Minutes before departure

120 minutes

Acceptance

Minutes before departure

90 minutes

Collection

Minutes after arrival

90 minutes

Please note all times are an estimate only and may be subject to change.
* Q-GO Express service times apply to A332P2F network only.

Equipment and facilities

  • Dedicated containers available - Yes. Shipper loaded units accepted by prior arrangement (subject to availability)
  • Loose freight - Yes. You may lodge loose freight if this suits your shipping needs
  • Security restricted strong rooms - Available at selected ground handling facilities by prior arrangement (subject to availability)
  • Coolrooms or freezers - Available at selected ground handling facilities by prior arrangement (subject to availability).
     

    

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