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Qantas Freight
Services
- Services
- Air freight
  
  For urgent shipments, book Q-GO Priority, which comes with our exclusive Money Back Guarantee. For fast-tracked handling, go with Q-GO Express, and for non-urgent shipments, we have Q-GO Classic.
- Custom freight and specialty
  
  From pharmaceuticals, fresh produce, or valuable equipment, we can craft the right freight solution for your needs. 
- Special movements
  
  All shipments are special, but some may require extra handling and care.   
- Baggage freight services
  
  We offer unaccompanied baggage services from all our major domestic freight terminals in Australia. 
- Charter services
  
  If you need a dedicated charter service, we can tailor a solution to meet your destination and shipment needs.  
- Air freight and courier from New Zealand
  
  Qantas Courier offers door-to-door international and domestic courier services from New Zealand. 
- Road freight services
  
  JETS Transport Express is Australia's road feeder service of choice for the international air cargo industry.
Planning
- Planning
- Digital capabilities
  
  Simplify your freight journey with e-AWB and e-CSD to enjoy an easier, more efficient and paperless shipping process.
- Rates
  
  Explore digital access to domestic and international freight rates, anytime and anywhere.
- Screening
  
  Know what your options are when preparing cargo for lodgement to comply with government regulations. 
- Capacity Protection Policy
  
  Designed to reduce any unused air freight space during periods when freight capacity is constrained.
- Dangerous goods
  
  Understand which articles and substances can pose a significant risk to safety when transported by air. 
- e-AWB
  
  Simplify your freight journey with an electronic air waybill. 
- Ground handling and other fees
  
  Information about the schedule of charges, domestic and international fees. 
- Dock Direct
  
  Our all-digital management platform designed to help fast-track freight through our terminals, with our fully integrated, purpose-built mobile app for drivers. 
- Creating a better international booking experience
  
  Our improved booking portal has a whole new look and comes with many extra features and benefits.
- Track and Trace
  
  Our Track and Trace digital enhancement is used in our terminals across Australia and Los Angeles.
Network
- Network
- Flight schedules
  
  Search timetable information for Qantas, Jetstar and partner airline flights.
- Route maps
  
  View our Qantas and Jetstar domestic and international route maps.
Fleet
- Fleet
- Freight fleet
  
  Discover our fleet including network coverage and ULD configuration for each aircraft. 
- Unit load devices
  
  View our guide of unit load devices (ULDs) including our fire-resistant containers. 
- Data loggers
  
  Devices approved for uplift on Qantas, Jetstar and the partner airlines we manage freight for.
Pets
- Pets
- Domestic pet travel
  
  Book your pet to travel across our entire domestic network. 
- International pet travel
  
  Find out how to get your pet safely to your destination. 
- Brachycephalic breeds
  
  Learn about how to manage pet travel for breeds with shortened or flattened noses. 
- Extreme weather
  
  Information on our extreme weather policy which may impact pet travel. 
- Pet crates
  
  Discover how to choose the right crate for your pet. 
- Pet travel FAQs
  
  Find answers to frequently asked questions to help you prepare for your pet’s travel. 
- Pet travel specialists
  
  View our list of approved pet travel specialists. 
- Animals
  
  We know some types of animals require extra care and specialist handling. 
Terminals
- Terminals
- Australia
  
  International
  Domestic
  Regional
- New Zealand and Pacific
- Asia
- Africa
- UK and Europe
- US and Americas
- Safety at our terminals
Rewards
- Rewards
- Join Qantas Business Rewards
  
  Turn your air freight expenses into Qantas Points as an Australian small to medium sized business with an active ABN. 
News
Help
- Help
- Contact us
  
  Get in touch, we're here to help. Find support, contact your local Qantas Freight office, provide feedback and more. 
- Help and support
  
  Find answers to frequently asked questions and popular topics.
- 'How to' videos and user guides
  
  Discover step-by-step instructions on topics like e-CSD completion, online bookings, allotment bookings and notifications.

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Africa

Find address plus contact details, business hours and available facilities for Qantas Freight handling across Africa.

Africa

Johannesburg

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We would like to acknowledge the Traditional Custodians of the local lands and waterways on which we live, work and fly.
We pay our respects to Elders past and present.