Terminals
All our terminal location lodgement and collection times can be found below.
Ground handling services you can count on
We're proud of the role we play in setting the standard for safety and service, underpinned by more than a century of expertise in freight operations. Fast forward to today and we continue that tradition as Australia’s largest independent air freight services business:
- Shipping more than 4000 air freight items daily
- Servicing over 500 destinations globally
- Operating over 20 cargo handling terminals around the world.
Leading the way in the air and on the ground means continually delivering operation excellence within our terminals by developing frontline capabilities, streamlining processes and driving digitisation and automation across our major locations.
In addition, as an airline operator we understand the importance of on-time performance and how fast turnarounds save time and add efficiencies, so when experience matters, we’re the partner you can count on.
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Cool rooms, freezers, warm rooms, and dry and wet icing facilities are available in our major terminals and at selected partner ground handling facilities. These facilities are monitored and controlled 24/7 by a third party, with temperature range guaranteed.
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Our advanced warehouse automation, integrated platforms, and paperless processes position us as a leader in terminal technology. Ongoing technology enhancements mean our terminals are not only built for secure storage but are also equipped for efficient processing in between.
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Best in-market facilities, including storage solutions for any type of dangerous goods.
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Strong rooms and safes are situated at all major ports across Australia, with fully integrated CCTV and state-of-the-art security surveillance systems.
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Our customer-focused teams are highly trained and experienced in complex load build-up and fast breakdown, with the goal of delivering operational excellence every day.
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Sustainability initiatives throughout our terminals include:
Implementing best practice process for waste management
Better recycling of plastics in our major Australian terminals by installing more automated shrink-wrap machines and balers
Driver app-enabled technology to bypass check-in areas and drive directly to their assigned dock
Continuous ground equipment renewal including rollout of e-tugs, e-stairs and e-pallet loaders