Freight reservations
Telephone: 1 800 227 0290
Fax: 1 310 665 2201
Email: qffreightusa@qantas.com.au
SITA: LAXFSQF
Freight reservations
Telephone: 1 800 227 0290
Fax: 1 310 665 2201
Email: qffreightusa@qantas.com.au
SITA: LAXFSQF
Worldwide Flight Services
1639 W. 23rd ST. STE 400
DFW International Airport
Dallas, TX 75261
Phone: +1 (214) 296 0371 / +1 (972) 456 3951
Email: QFDFW@wfs.aero
General Manager
Elmina Walter
Mobile: +1 (682) 417 1563
E-mail: elmina.walter@wfs.aero
Account Manager
Nicolas Trevino
Phone: +1 (929) 218 5584 / +1 (832) 525 5921
E-mail: nicolas.trevino@wfs.aero
SITA: JFKCDCR
Weekdays
Handling agent
Import
08:00 to 22:00 (CDT)
Handling agent
Export
08:00 to 22:00 (CDT)
Customs
09:00 to 17:00 (CDT)
Weekends
Handling agent
Import
08:00 to 22:00 (CDT)
Handling agent
Export
08:00 to 22:00 (CDT)
Customs
Holidays
Handling agent
Import
Contact us¹
Handling agent
Export
Contact us¹
Customs
¹ Contact and confirm hours of operation on US holidays.
Features
Temperature control
Freezer: 2°C to 8°C and 15°C to 25°C
Storage
VAL and VUN handling/storage capability
* Subject to availability.
Q-GO Priority Plus
Booking window
Freighter
24 hours before the flight
Lodgement time
Freighter
18:00 day before the flight |
Booking window
Passenger
12 hours before the flight
Lodgement time
Passenger
4 hours before departure
Q-GO Priority
Booking window
Freighter
24 hours before the flight
Lodgement time
Freighter
18:00 day before the flight |
Booking window
Passenger
12 hours before the flight
Lodgement time
Passenger
4 hours before departure
Q-GO Express
Booking window
Freighter
24 hours before the flight
Lodgement time
Freighter
16:00 day before the flight |
Booking window
Passenger
12 hours before the flight
Lodgement time
Passenger
6 hours before departure
Q-GO Classic
Booking window
Freighter
24 hours before the flight
Lodgement time
Freighter
16:00 day before the flight |
Booking window
Passenger
12 hours before the flight
Lodgement time
Passenger
6 hours before departure
Dangerous goods
Booking window
Freighter
24 hours before the flight
Lodgement time
Freighter
12:00 day before the flight |
Booking window
Passenger
12 hours before the flight
Lodgement time
Passenger
10 hours before departure
Please keep this information on hand when collecting your pet(s).
How to arrange your pet’s clearance:
If you have any questions, please contact the Qantas Freight office during business hours (0600 – 1700 Mon-Friday; 0600-1400 Saturday) on 1 800 227 0290 (USA free phone).
Outside of these hours, please contact our handling agent on +1 (214) 296-0370 or +1 (214) 296-0371. If you are still in Australia, call 13 12 13.