Ho Chi Minh City - SGN

Sales office

United Agency Express CO LTD

Rm #701
Ha Do Building
02 Hong Ha St., 2nd Ward,
Tan Binh Dist
Ho Chi Minh City

General Sales and Service Agent

Annie Anh 
Telephone: +84 8 3948 7380
Fax: +84 8 3948 7435
Mobile: +84 938 515 599
Email: annie.anh@qantas.com.au

Freight sales and reservations

Telephone: +84 8 3948 7470
Fax: +84 8 3948 7435
SITA: N/A
Email:qfsgn@united-aexpress.com

Ground handling

Tan Son Nhat Cargo Services

46 Hau Giang - Tan Binh District 
Tan Son Nhat International Airport 
Ho Chi Minh City

Email: export@tcs.com.vn, import@tcs.com.vn
Tracing: tracing@tcs.com.vn
Duty Mgr: operation@tcs.com.vn
SITA: SGNFEXH (export), SGNFDXH (import), SGNFTXH (tracing), SGNFRXH (ramp)

Business hours

Business hours for Ho Chi Minh City freight holding

Weekdays

Reservations

08:30 to 18:00

Handling agent

08:00 to 17:00

Customs

07:30 to 16:30

Quarantine

07:30 to 16:30

Weekends

Reservations

Saturday: 08:30 to 12:00
Sunday: closed

Handling agent

Saturday: 08:00 to 17:00
Sunday: closed

Customs

Closed

Quarantine

Closed

Holidays

Reservations

Closed

Handling agent

Closed

Customs

Closed

Quarantine

Closed

Facilities

Handling capabilities

Features

Temperature control

Coolroom

Re-icing

 

- COL 2 to 8°C

- CRT 15 to 25°C

- ERT 2 to 25°C

- FRO -18 to -10°C

 

Export: 488m²

Import: 506m²

 

Security features

Rapiscan ULD scanners (Eagle A1000)

Maximum dimension for shipment (L5000 x W2500 x H3000)

 

7 small x-ray machines

X-Ray machines model: Dual view

All Screener operated by Tan Son Nhat Security Center (TASC)

Dangerous goods storage

Export: 2 areas

Import: 1 area

Storage

Storage areas for:
Val and VUN cargo Area

AVI Area

HUM Area

COL room follow CEIV PHARMA and FRESH standard

 

General cargo

Export: Land 33.200m², warehouse 24.700m²

Import: Land 24.000m², warehouse 14.500m²

Other

  • Livestock handling
  • Coolroom
  • Freezer
  • Re-icing
  • Strongroom
  • Safe

Cut-off times

Cut-off for export lodgement

Cut off times for export lodgement

Loose shipments

Jetstar Classic

240 minutes

Jetstar Mail

240 minutes

Jetstar Asia Classic

240 minutes

Shipper loaded units

Jetstar Classic

240 minutes

Jetstar Mail

240 minutes

Jetstar Asia Classic

N/A

Import documents available for collection

Cut off times for collection of import documents

Loose shipments

Jetstar Classic

120 minutes

Jetstar Mail

60 minutes

Jetstar Asia Classic

120 minutes

Shipper loaded units

Jetstar Classic

120 minutes

Jetstar Mail

60 minutes

Jetstar Asia Classic

N/A

Import freight available for collection

Cut off times for collection of import freight

Loose shipments

Jetstar Classic

180 minutes

Jetstar Mail

60 minutes

Jetstar Asia Classic

180 minutes

Shipper loaded units

Jetstar Classic

180 minutes

Jetstar Mail

60 minutes

Jetstar Asia Classic

N/A