Latest information for customers on cyber incident as at 8 August 2025.
For urgent shipments, book Q-GO Priority, which comes with our exclusive Money Back Guarantee. For fast-tracked handling, go with Q-GO Express, and for non-urgent shipments, we have Q-GO Classic.
From pharmaceuticals, fresh produce, or valuable equipment, we can craft the right freight solution for your needs.
All shipments are special, but some may require extra handling and care.
We offer unaccompanied baggage services from all our major domestic freight terminals in Australia.
If you need a dedicated charter service, we can tailor a solution to meet your destination and shipment needs.
Qantas Courier offers door-to-door international and domestic courier services from New Zealand.
JETS Transport Express is Australia's road feeder service of choice for the international air cargo industry.
Simplify your freight journey with e-AWB and e-CSD to enjoy an easier, more efficient and paperless shipping process.
Explore digital access to domestic and international freight rates, anytime and anywhere.
Know what your options are when preparing cargo for lodgement to comply with government regulations.
Designed to reduce any unused air freight space during periods when freight capacity is constrained.
Understand which articles and substances can pose a significant risk to safety when transported by air.
Simplify your freight journey with an electronic air waybill.
Information about the schedule of charges, domestic and international fees.
Our all-digital management platform designed to help fast-track freight through our terminals, with our fully integrated, purpose-built mobile app for drivers.
Our improved booking portal has a whole new look and comes with many extra features and benefits.
Our Track and Trace digital enhancement is used in our terminals across Australia and Los Angeles.
Search timetable information for Qantas, Jetstar and partner airline flights.
View our Qantas and Jetstar domestic and international route maps.
Discover our fleet including network coverage and ULD configuration for each aircraft.
View our guide of unit load devices (ULDs) including our fire-resistant containers.
Devices approved for uplift on Qantas, Jetstar and the partner airlines we manage freight for.
Book your pet to travel across our entire domestic network.
Find out how to get your pet safely to your destination.
Learn about how to manage pet travel for breeds with shortened or flattened noses.
Information on our extreme weather policy which may impact pet travel.
Discover how to choose the right crate for your pet.
Find answers to frequently asked questions to help you prepare for your pet’s travel.
View our list of approved pet travel specialists.
We know some types of animals require extra care and specialist handling.
International Domestic Regional
Turn your air freight expenses into Qantas Points as an Australian small to medium sized business with an active ABN.
Get in touch, we're here to help. Find support, contact your local Qantas Freight office, provide feedback and more.
Find answers to frequently asked questions and popular topics.
Discover step-by-step instructions on topics like e-CSD completion, online bookings, allotment bookings and notifications.
HWF FI
Teknobulevardi 3-5 01530 Vantaa Finland
Juha-Matti Aaltonen Email: jm.aaltonen@ecsgroup.aero