Qantas Freight office
Unit 1, Dnata City,
Northumberland Close,
Stanwell, Middlesex
TW19 7LN
Telephone: +44 (0) 1784 422 720
Email: londonfreight@qantas.com.au
Retail baggage services (including unaccompanied baggage)
Air & Ocean Logistics Limited*
Telephone: +44 1753 689820
Fax: +44 1753 689422
Email: operations@airoceanlogistics.co.uk
* Unaccompanied baggage services are provided by third parties and not by Qantas. Qantas is not affiliated with these third parties and recommends customers do their own research in relation to the services provided by these third parties and their terms and conditions.
Dnata
Unit 1, Dnata City,
Northumberland Close,
Stanwell, Middlesex
TW19 7LN
Telephone: +44 1784 422700
Email: u1.dutymanager@dnata.co.uk
Weekdays
Local reservations
09:00 to 17:00
Handling agent
24 hours
Customs
09:00 to 17:00
Quarantine
24 hours
Weekends
Local reservations
Closed
Handling agent
24 hours
Customs
09:00 to 15:00¹
Quarantine
24 hours
Holidays
Local reservations
Closed
Handling agent
24 hours
Customs
Closed
Quarantine
24 hours
¹Available only for perishables, livestock and baggage
Features
Temperature control
Coolroom
Re-icing
Security features
Strongroom
Safe
Other
Dedicated AUI handling
* Subject to availability.
Loose shipments
QF Cargo
360 minutes
Express/QFF
90 minutes
Express/OBC/UCB
90 minutes
QF Mail
120 minutes
Shipper loaded units
QF Cargo
240 minutes
Express/QFF
90 minutes
Express/OBC/UCB
90 minutes
QF Mail
120 minutes
Loose shipments
QFF Cargo
120 minutes
Express/QFF
90 minutes
Express/OBC/UCB
60 minutes
QF Mail
60 minutes
Shipper loaded units
QFF Cargo
120 minutes
Express/QFF
90 minutes
Express/OBC/UCB
60 minutes
QF Mail
60 minutes
Loose shipments
QF Cargo
360 minutes
Express/QFF
90 minutes
Express/OBC/UCB
60 minutes
QF Mail
60 minutes
Shipper loaded units
QF Cargo
240 minutes
Express/QFF
90 minutes
Express/OBC/UCB
60 minutes
QF Mail
60 minutes