We operate a network of ground handling terminals throughout Australia and in Los Angeles. Different charges apply for domestic and international shipments.
The basic cost of air freight is determined by either the weight or the size of the shipment.
Other fees will apply depending on what is being shipped, any specialist handling requirements or other services that may be needed. Booking fees may also apply depending on how you book but there are exceptions for selected shipments.
Fees are in AUD (unless otherwise stated), exclude GST and apply per AWB.
Basic service fees
Dangerous Goods acceptance~ - $75
Fuel
Security - 3%
(Note: Fuel and security fees apply to basic and kg charges)
Screening fees (excl GST)
Manual booking service fee (excl GST)
Our international fees cover terminal service fees and other charges.
View Australian International Terminal Services Fees effective from 20 October 2024 (PDF)
Fees provided are subject to variation with a minimum seven days' notice.
Manual booking service fee (excl GST)
Rate book charges
Fuel (ex Hong Kong)
^Qantas Freight reserves the right to recharge all or part of any ground handling fee if a shipment is rejected and resubmitted (completely or partially).
~Any rejected dangerous goods shipments will incur an additional acceptance fee once resubmitted.
A fee of AUD $30 (excl GST) per AWB will apply when general bookings are made through our Customer Service team via phone or email.
Exceptions
Fees will not apply for bookings made with our Customer Service team for the following international and domestic (if applicable) shipments: