Chicago - CHI

Sales office

Qantas Freight Office

North East Cargo Center 
836 Patton Drive, Tower D
Chicago IL, 60666 USA

Freight Sales Manager Central USA

Mike Shannon 
Telephone: +773 462 8130
Fax: +773 462 8129
Mobile: +1 312 420 4904
SITA: CHIFSQF
Email: mshannon@qantas.com.au

Freight Reservations

Telephone: +1 800 227 0290
Fax : +1 310 665 2201
SITA : LAXFRQF

Ground handling

Total Airport Services (TAS)

North East Cargo Center 
836 Patton Drive, Tower D
Chicago IL, 60666 USA

Telephone: +1 773 462 9811
Mobile: +1 773 255 5945 
SITA: ORDSDXH
Email: qfordops@tasinc.aero

Business hours

Business hours for Chicago freight holding
  Weekdays Weekdays Holidays
Reservations³
06:00 to 17:00¹
07:00 to 16:00¹
08:00 to 16:00¹ ²
Handling agent 08:00 to 20:00 08:00 to 20:00 07:00 to 15:00
Customs 08:00 to 17:00 08:00 to 17:00 Closed
Quarantine Closed
Closed
Closed

¹ Central time

²Closed Thanksgiving, Christmas & New Year’s Day, Independence Day, Memorial Day and Labour Day

³After-hours calls transferred to Australian Reservations Unit. Refer to Australian Ports for business hours

Facilities

  • Livestock handling
  • Coolroom
  • Re-icing
  • Strongroom
  • Safe

Cut-off times

Freight collection and lodgement times at Chicago airport.
  Cut-off for export lodgement Import documents available for collection Import freight available for collection
Loose shipments Preloaded units Loose shipments
Preloaded units
Loose shipments
Preloaded units
QF cargo
6 hours 4 hours        
QF mail
2 hours
2 hours