Qantas Freight Office
North East Cargo Center
836 Patton Drive, Tower D
Chicago IL, 60666 USA
Freight Reservations
Telephone: +1 800 227 0290
Fax : +1 310 665 2201
Email: qffreightusa@qantas.com.au
SITA : LAXFRQF
Chicago - ORD
Alliance Ground International
836 Patton Drive, Tower D
Chicago IL, 60666 USA
Phone: 773-377-8187 ext. 2
Email: customerservice@allianceground.com
Business hours for Chicago freight holding
Weekdays
Handling agent
Import
08:00 to 22:00
Handling agent
Export
08:00 to 22:00
Customs
09:00 to 17:00
Weekends
Handling agent
Import
Saturday - 08:00 to 22:00
Sunday - 08:00 to 17:00
Handling agent
Export
Saturday - 08:00 to 22:00
Sunday - 08:00 to 17:00
Customs
Handling capabilities
Features
Temperature control
Coolroom: 2°C to 8°C and 15°C to 25°C, 2500ft2 combined
Security features
Strongroom
Safe
Storage
VAL and VUN handling/storage capability
Other
Livestock handling
* Subject to availability.
Cut off times for export lodgement
Q-GO Priority Plus
Booking window
Freighter
Midweek:
12:00 day before the flight
Weekend:
12:00 same day of the flight
Lodgement time
Freighter
Midweek:
17:00 day before the flight
Weekend:
17:00 same day of the flight
Q-GO Priority
Booking window
Freighter
Midweek:
12:00 day before the flight
Weekend:
12:00 same day of the flight
Lodgement time
Freighter
Midweek:
17:00 day before the flight
Weekend:
17:00 same day of the flight
Q-GO Express
Booking window
Freighter
Midweek:
10:00 day before the flight
Weekend:
10:00 same day of the flight
Lodgement time
Freighter
Midweek:
14:00 day before the flight
Weekend:
14:00 same day of the flight
Q-GO Classic
Booking window
Freighter
Midweek:
10:00 day before the flight
Weekend:
10:00 same day of the flight
Lodgement time
Freighter
Midweek:
14:00 day before the flight
Weekend:
14:00 same day of the flight
Dangerous goods
Booking window
Freighter
Midweek:
10:00 day before the flight
Weekend:
10:00 same day of the flight
Lodgement time
Freighter
Midweek:
12:00 day before the flight
Weekend:
12:00 same day of the flight