Honolulu - HNL

Sales office

Qantas Freight 

Refer enquiries to the Los Angeles office:
6555 W Imperial Highway
Los Angeles CA 90045 USA

Freight Sales Manager Western USA

Esther Santellan 
Telephone: +1 310 665 2221
Fax: 1 310 665 2201
Mobile: +1 310 350 4787
Email: esantellan@qantas.com.au

Freight reservations

Telephone: +1 800 227 0290
Fax: 1 310 665 2201

Ground handling

Pacific Air Cargo

111 Keehi Place 
Honolulu HI 96819 USA
Telephone: +1 808 836 0688, +1 808 834 7977
Fax: 1 808 836 1304, 1 808 834 7987
Email: qfops@pacificaircargo.com

Business hours

Business hours for Honolulu freight holding
  Weekdays Weekends Holidays
Reservations³ 06:00 to 17:00¹ 07:00 to 16:00¹ 08:00 to 16:30¹ ² 
Handling agent 07:00 to 18:00 07:00 to 15:30 07:00 to 13:00⁴
Customs 09:00 to 13:00⁵
09:00 to 13:00⁵ Closed
Quarantine 24 hours 24 hours 24 hours

1 Pacific Time
2 Closed Thanksgiving, Christmas Day & New Years Day
3 After hours calls transferred to Australian Reservations Unit. Refer to Australian Ports for business hours.
4 No Customs clearance available.
5 Customs inspection by appointment only

 

Facilities

  • Livestock handling
  • Coolroom
  • Re-icing
  • Safe

Cut-off times

Freight collection and lodgement times at Honolulu airport.
  Cut-off for export lodgement Import documents available for collection Import freight available for collection
Loose shipments Preloaded units Loose shipments
Preloaded units
Loose shipments
Preloaded units
QF cargo
4 hours  3 hours 1 hour 1 hour 2 hours 2 hours
Express/ QFF
1.5 hours
1.5 hours
1 hour 1  hour 1 hour 1 hour
QF mail
4 hours
3 hours
1 hour
1 hour
1 hour
1 hour
JQ cargo
6 hours
4 hours
1 hour
1 hour
2 hours
2 hours