Los Angeles - LAX

Sales office

Freight Sales Manager Western USA

Esther Santellan 
Telephone: +1 310 665 2221
Fax: 1 310 665 2201
Mobile: +1 310 350 4787
Email: esantellan@qantas.com.au

Qantas Freight office

6555 W. Imperial Highway
Los Angeles CA 90045 USA

Freight reservations

Telephone: 1 800 227 0290 (Toll free within USA only)
+1 310 665 2280
Fax: 1 310 665 2201
SITA: LAXFSQF
Email: qffreightusa@qantas.com.au

Ground handling

Qantas Freight Terminal

6555 W. Imperial Highway 
Los Angeles CA 90045 USA
Telephone: +1 310 665 2261 (imports)
Telephone: +1 310 665 2262 (exports)
Fax: 1 310 665 2259

Business hours

Business hours for Los Angeles freight holding
  Weekdays Weekends Holidays
Reservations³
06:00 to 17:00¹
07:00 to 16:00¹
08:00 to 16:00¹ ²
Operations 07:00 to 24:00 07:00 to 24:00 07:00 to 24:00
Customs 24 hours 24 hours 24 hours
Quarantine 07:00 to 23:00 07:00 to 23:00 07:00 to 23:00

1 Pacific Time
2 Closed Thanksgiving, Christmas Day & New Year’s Day
3 After-hours calls transferred to Australian Reservations Unit. Refer to Australian Ports for business hours

Facilities

  • Livestock handling
  • Coolroom
  • Safe

Cut-off times

Q-GO Priority, QQ-GO Express and Q-GO Classic

Freight collection and lodgement times at Los Angeles airport.
  Cut-off for export bookings
Cut-off for export lodgement
Import freight available for collection
Loose shipments Preloaded units Loose shipments
Preloaded units
Loose shipments
Preloaded units
Q-GO Priority pax -240 minutes
-240 minutes
-180 minutes
-120 minutes
+240 minutes
+120 minutes
Q-GO Priority freighter
-360 minutes
-240 minutes
-360 minutes
-240 minutes
+480 minutes
+120 minutes
Q-GO Express
-180 minutes
-180 minutes
-90 minutes
-90 minutes
+90 minutes
+75 minutes
Q-GO Classic pax
-240 minutes
-240 minutes
-180 minutes
-120 minutes
+240 minutes
+120 minutes
Q-GO Classic freighter
-360 minutes
-240 minutes
-360 minutes
-240 minutes
+480 minutes
+120 minutes

Q-GO Specialised

Freight collection and lodgement times at Los Angeles airport.
  Cut-off for export bookings
Cut-off for export lodgement
Import freight available for collection
Loose shipments Preloaded units Loose shipments
Preloaded units
Loose shipments
Preloaded units
Q-GO Pets 5 days before flight departure
- 18:00 PST
- +240 minutes
-
Q-GO Secure
Q-GO Fresh
Q-GO Pharma pax
-240 minutes
-240 minutes
-180 minutes
-120 minutes
+240 minutes
+120 minutes
Q-GO Secure
Q-GO Fresh
Q-GO Pharma freighter
-360 minutes
-240 minutes
-360 minutes
-240 minutes
+480 minutes
+120 minutes

Q-GO Animals and Q-GO Custom are by arrangement only.