Qantas Freight office
Cargo Building 23
JFK International Airport
Jamaica, NY 11430. USA
Bookings and forwardings
Telephone : 1 800 227 0290 (Toll free within USA only)
Fax :1 (718) 244 8603 (JFK)
Fax: 1 (310) 665 2201 (LAX)
SITA: JFKFSQF
Email: qffreightusa@qantas.com.au
Export - Lufthansa Cargo
N. Service Rd. Bldg 23
JFK International Airport
Jamaica, NY 11430
Phone: 1-800-542-2746
Fax :1 (718) 289 7236
SITA :JFKFELH
Email: jfkfhexp@dlh.de
Import - Lufthansa Cargo
N. Service Rd. Bldg 23
JFK International Airport
Jamaica, NY 11430
Telephone :11-800-542-2746 (Ext5223)
Fax :1 (718) 289 7201
SITA :JFKFDLH
Email: jfkfhexp@dlh.de
| Weekdays | Weekends | Holidays | |
|---|---|---|---|
| Reservations³ |
06:00 to 20:00¹ |
07:00 to 16:00¹ |
08:00 to 16:30¹ ² |
| Handling agent | 24 hours | 24 hours | 24 hours |
| Customs | 07:00 to 23:00 | 07:00 to 23:00 | Closed |
| Quarantine | 07:00 to 23:00 | 07:00 to 23:00 | 07:00 to 23:00 |
1 Pacific Time
2 Closed Thanksgiving, Christmas Day & New Year’s Day
3 After hours calls transferred to Australian Reservations Unit. Please refer to Australian Ports for business hours
| Cut-off for export lodgement | Import documents available for collection | Import freight available for collection | ||||
|---|---|---|---|---|---|---|
| Loose shipments | Preloaded units | Loose shipments |
Preloaded units |
Loose shipments |
Preloaded units |
|
| QF cargo |
5 hours | 2 hours | 2.5 hours | 2.5 hours | 6 hours | 2 hours |
| Express/ QFF |
- |
- |
1.5 hours | 1 .5 hours | - | - |
| QF mail |
5 hours |
2 hours |
- |
- |
- |
- |