Singapore - SIN

Sales office

Qantas Freight Office

SATS Airfreight Terminal 5
Module 5 Core J 4th Floor
30 Airport Cargo Road
Singapore 819830

Manager Freight Sales and Business Development

Evon Lau
Telephone: +65 6542 5848
Fax: +65 6542 9684
Mobile: +65 9847 1087
Email: evonlau@qantas.com.au 

Freight reservations

Telephone: +65 6542 5848
Fax: +65 6 542 9684
Email: qffrtsin@qantas.com.au

Ground handling

SATS Airport Services Pte Ltd (Export)

SATS Airfreight Terminal 4 
Airport Cargo Road 
Singapore Changi Airport
Singapore 819461

Telephone: +65 6541 8335/ +65 65 41 8336
Fax: +65 6 545 3009
New SITA: SINM3XH

SATS Airport Services Pte Ltd (Import)

SATS Airfreight Terminal 6
Core N, Level 1M, Airline Road
Singapore Changi Airport
Singapore 918141

Documentation telephone: +65 6541 8330, +65 6541 8328 
Warehouse telephone: +65 6541 8353
Fax: +65 6543 0089

Business hours

Business hours for Singapore freight handling
  Weekdays Weekends Holidays
Reservations 08:30 to 18:15 08:30 to 18:15 08:30 to 18:15
Handling agent 24 hours 24 hours 24 hours
Customs 24 hours 24 hours 24 hours
Quarantine 08:00 to 22:30 Saturday: 08:00 to 22:30
Sunday: Closed
Closed

Facilities

  • Livestock handling (conditions apply, contact your local office)
  • Coolroom
  • Freezer
  • Re-icing (conditions apply, contact your local office)
  • Strongroom
  • Safe

 

Cut-off times

Freight collection and lodgement times at Singapore airport.
  Cut-off for export lodgement Import documents available for collection Import freight available for collection
Loose shipments Shipper loaded units Loose shipments
Shipper loaded units
Loose shipments
Shipper loaded units
Qantas Classic 4 hours 3 hours 2 hours 2 hours 6 hours 4 hours
Qantas Express
1.5 hours
1.5 hours
1 hour 1 hour
1.5 hours
1.5 hours
Qantas Mail
3 hours
3 hours
3 hours
3 hours
3 hours
3 hours
Jetstar Classic
5 hours
4 hours
2 hours
2 hours
6 hours
4 hours
Jetstar Asia Classic 5 hours   2 hours   6 hours