Singapore - SIN

Sales office

Qantas Freight Office

SATS Airfreight Terminal 5
Module 5 Core J 4th Floor
30 Airport Cargo Road
Singapore 819830

Manager Freight Sales and Business Development

Evon Lau
Telephone: +65 6542 5848
Fax: +65 6542 9684
Mobile: +65 9847 1087
Email: evonlau@qantas.com.au 

Freight reservations

Telephone: +65 6542 5848
Fax: 65 6 542 9684
Email: qffrtsin@qantas.com.au

Ground handling

SATS Airport Services Pte Ltd (Export)

SATS Airfreight Terminal 4 
Airport Cargo Road 
Singapore Changi Airport
Singapore 819461

Telephone: +65 6541 8335/ +65 65 41 8336
Fax: 65 6 545 3009
New SITA: SINM3XH

SATS Airport Services Pte Ltd (Import)

SATS Airfreight Terminal 6
Core N, Level 1M, Airline Road
Singapore Changi Airport
Singapore 918141

Documentation telephone: +65 6541 8330, +65 6541 8328 
Warehouse telephone: +65 6541 8353
Fax: +65 6543 0089

Business hours

Business hours for Singapore freight handling
  Weekdays Weekends Holidays
Reservations 08:30 to 18:15 08:30 to 18:15 08:30 to 18:15
Handling agent 24 hours 24 hours 24 hours
Customs 24 hours 24 hours 24 hours
Quarantine 08:00 to 22:30 Saturday: 08:00 to 22:30
Sunday: Closed
Closed

Facilities

  • Livestock handling (conditions apply, contact your local office)
  • Coolroom
  • Freezer
  • Re-icing (conditions apply, contact your local office)
  • Strongroom
  • Safe

 

Cut-off times

Freight collection and lodgement times at Singapore airport.
  Cut-off for export lodgement Import documents available for collection Import freight available for collection
Loose shipments Preloaded units Loose shipments
Preloaded units
Loose shipments
Preloaded units
QF cargo
non-freighter
4 hours 3 hours 2 hours 2 hours 6 hours 4 hours
Express/QFF
1.5 hours
1.5 hours
1 hour 1 hour
1.5 hours
1.5 hours
Express/ OBC/UCB 1.5 hours
1.5 hours
1 hour
1 hour
1.5 hours 1.5 hours
QF mail
3 hours
3 hours
3 hours
3 hours
3 hours
3 hours
JQ cargo
5 hours
4 hours
2 hours
2 hours
6 hours
4 hours