Tokyo (Narita) - NRT

Sales office

Qantas Freight office

Toranomon 37th Mori Bldg 9F
3-5-1, Toranomon, Minato-ku,
Tokyo 105-0001

Manager Freight Sales and
Business Development Japan

Masahiro Kimura 
Telephone: +81 3 6833 4000
Fax: +81 3 6833 4007
Mobile: +81 90 8104 1639
SITA: NRTFZQF
Email: mkimura@qantas.com.au

Freight reservations

Telephone: +81 3 6833 4000
Fax: +81 3 6833 4007
SITA: NRTFCQF
Email: tokyofreight@qantas.com.au

Ground handling

Export - Japan Airlines

Cargo Building No.2
Narita International Airport
Narita – shi. Chiba 286-0112,  Japan

Telephone: +81 476 32 3201
Fax: +81 476 32 3203
SITA: NRTFBJL

Import - Japan Airlines

JAL Cargo Building
Narita International Airport
Narita Shi, Chiba, 286-0112,  Japan

Telephone: +81 476 32 3324
Fax: +81 476 32 3298
SITA: NRTFTJL

Mail - Japan Airlines

Cargo Building No.4
Narita International Airport
Narita – shi. Chiba 286-0112,  Japan

Telephone: +81 476 32 3460
Fax: +81 476 32 3556
SITA: NRTFLJL

Business hours

Business hours for Narita freight handling
  Weekdays Weekends Holidays
Reservations 09:00 to 17:30 09:00 to 17:30 Closed
Handling agent (import) 06:00 to 24:00 06:00 to 24:00 06:00 to 24:00
Handling agent (export) 07:00 to 24:00 07:00 to 24:00 07:00 to 24:00
Customs 24 hours 24 hours 24 hours
Quarantine 08:30 to 21:00 08:30 to 17:00 08:30 to 17:00

Facilities

  • Livestock handling 
  • Coolroom
  • Freezer
  • Re-icing
  • Strongroom
  • Safe

Cut-off times: QF and JQ

Qantas (QF)

Freight collection and lodgement times at Tokyo Narita airport.
  Cut-off for export lodgement Import documents available for collection Import freight available for collection
Loose shipments Shipper loaded units Loose shipments
Shipper loaded units
Loose shipments
Shipper loaded units
Qantas Classic 3 hours 3 hours 2 hours 2 hours 5.5 hours 2 hours
Qantas Express
1.5 hours
1.5 hours
1.5 hours 1 .5 hours 1.5 hours 1.5 hours
Qantas Mail 2 hours
2 hours
1.5 hours
1.5 hours
1.5 hours
1.5 hours

Cut-off times: Jetstar (JQ)

Freight collection and lodgement times at Tokyo Narita airport.
  Cut-off for export lodgement Import documents available for collection Import freight available for collection
Loose shipments Shipper loaded units Loose shipments
Shipper loaded units
Loose shipments
Shipper loaded units
Jetstar Classic 3 hours 3 hours 2 hours 2 hours 6 hours 6 hours
Jetstar Express 4 hours
4 hours
1.5 hours 1 .5 hours 1.5 hours 1.5 hours
Jetstar Mail 4 hours
4 hours
1.5 hours
1.5 hours
1.5 hours
1.5 hours