Melbourne

International freight handling

Address

There may be possible delays in import processing until 10 Nov 2021, as we work with our employees to ensure compliance with the Victorian public health regulations. Please track your freight shipment online to check if freight is ready for collection.

Cnr Service and Francis Briggs Road

Melbourne Airport VIC 3043

Lodgement hours

Loose freight

Monday to Thursday - 08:30 to 18:00*
Friday - 08:30 to 21:00*
Weekends and public holidays - 08:30 to 12:00*

For the safety and protection of all, customers entering our terminals must read and adhere to our safety standards at all times.

 

Bypass freight - shipper loaded/ULDs

Monday to Friday - 06:00 to 21:00*
Weekends and public holidays - 06:00 to 13:30*

* Please note that wait times may vary during staff shift changes as we implement new safety measures in our terminals to ensure we're COVID-safe. We apologise for any inconvenience. 

Collection hours

Monday to Thursday - 06:00 to 16:30*
Friday - 06:30 to 16:30*
Weekends and public holidays - 06:00 to 12:00*

For the safety and protection of all, customers entering our terminals must read and adhere to our safety standards at all times.

* Please note that wait times may vary during staff shift changes as we implement new safety measures in our terminals to ensure we're COVID-safe. We apologise for any inconvenience. 

Contact

Business hours

13 12 13
freightcustomerservice@qantas.com.au