ENHANCED DOMESTIC SCREENING
All domestic freight originating from Cairns must be pre-screened and presented with a Consignment Security Declaration (CSD) or screened at the freight terminal prior to uplift and fees will apply. Find out more.
Cairns
Domestic freight handling
CHANGES TO LODGEMENT AND COLLECTION OF SELECTED FREIGHT
Structural works are taking place at Cairns Airport which is impacting our operations. Customers should allow an extra 60 minutes for lodgement. Documentation for all freight should be presented at our customer service area prior to lodgement. All loose freight under 50kg will also be processed there.
All other freight including shipper-loaded units will be processed in the landside operational area. During peak periods, congestion could impact these facilities and drivers may be directed by security to lodge freight via Gate V19, located 200m north of our existing terminal.
We appreciate your understanding as we work with the airport authorities to minimise the impact of these urgent works.
Monday to Friday - 05:30 to 20:00
Weekends and public holidays - 07:00 to 15:00
Christmas Day - closed
For the safety and protection of all, customers entering our terminals must read and adhere to our safety standards at all times.
Non-account customers are required to present two forms of ID and pay with card when lodging goods.
Monday to Friday - 05:30 to 20:00
Weekends and public holidays - 07:00 to 15:00
Christmas Day - closed
For the safety and protection of all, customers entering our terminals must read and adhere to our safety standards at all times.
- 13 12 13
- freightcustomerservice@qantas.com.au
After hours manager:
- +61 7 4050 4164
- Mobile +61 439 660 650