Townsville

• Monday to Friday: 05:00 to 07:00 - lodgement of pets, animals and Q-Go Priority shipments only
  
• Monday to Friday: 07:00 to 17:00 - all freight
• Weekends - on call 
  

• Monday to Friday: 05:00 to 07:00 - collection of pets, animals and Q-Go Priority shipments only
  
• Monday to Friday: 07:00 to 17:00 - all freight
• Weekends - on call 

Lodgment and collection of pets and animals is restricted to 10:00 to 1400 on Saturdays only as per available flights. No pets or live animal services on Sundays or public holidays. 

• 13 12 13
• freightcustomerservice@qantas.com.au
• Office hours:  +61 7 4728 2932
• Weekend/on call only:  +61 415 990 074