Update: Information for customers on cyber incident.
Extreme weather across NSW impacting freight movements. Find out more here.
Qantas Freight
Level 3, 6 Leonard Isitt Drive,
Auckland International Airport
New Zealand
Freight reservations
Telephone 1: 0800 801 344 (Toll free within NZ only)
Telephone 2: +64 9 275 1019
Fax: 64 9 275 8090
SITA: AKLFRQF
Email: aucklandfreight@qantas.com.au
Retail baggage services including unaccompanied baggage
Qantas Courier
Telephone 1: 0508 800 320 (Toll free within NZ only)
Telephone 2: +64 9 212 9397
Fax: +64 9 257 1240
Air New Zealand cargo
International Cargo Building
Ogilvie Crescent
Auckland International Airport, New Zealand
Telephone: +64 9 255 8272
Fax: +64 9 255 8202
SITA: AKLFDNZ, AKLFINZ, AKLFFNZ, AKLFRQF
Weekdays
Reservations
08:00 to 18:00¹
Handling agent
06:00 to 23:00
Customs
08:30 to 16:30
Quarantine
07:00 to 18:00
Weekends
Reservations
08:30 to 17:00¹
Handling agent
06:00 to 23:00
Customs
08:30 to 16:30
Quarantine
07:00 to 18:00
Holidays
Reservations
Closed
Handling agent
06:00 to 23:00
Customs
08:30 to 16:30
Quarantine
07:00 to 18:00
¹ After hours calls are transferred to Australian Reservations Unit. Refer to Australian airports for business hours.
Features
Temperature control
Coolroom
Freezer
Re-icing
Security features
Strongroom
Safe
Other
Livestock handling
* Subject to availability.
Loose shipments
QF Cargo
180 minutes
QF freighter aircraft
300 minutes
Express/QFF
90 minutes
Express/OBC/UCB
90 minutes
QF Mail
120 minutes
Shipper loaded units
QF Cargo
180 minutes
QF freighter aircraft
300 minutes
Express/QFF
90 minutes
Express/OBC/UCB
90 minutes
QF Mail
120 minutes
Loose shipments
QF Cargo
120 minutes
QF freighter aircraft
90 minutes
Express/QFF
90 minutes
Express/OBC/UCB
90 minutes
QF Mail
60 minutes
Shipper loaded units
QF Cargo
120 minutes
QF freighter aircraft
90 minutes
Express/QFF
90 minutes
Express/OBC/UCB
90 minutes
QF Mail
60 minutes
Loose shipments
QF Cargo
360 minutes
QF freighter aircraft
480 minutes
Express/QFF
90 minutes
Express/OBC/UCB
90 minutes
QF Mail
60 minutes
Shipper loaded units
QF Cargo
120 minutes
QF freighter aircraft
180 minutes
Express/QFF
90 minutes
Express/OBC/UCB
90 minutes
QF Mail
60 minutes