Auckland - AKL

Sales office

Qantas Freight sales office

Level 1, 6 Leonard Isitt Drive
Auckland International Airport, New Zealand

Freight reservations

Telephone 1: 0800 801 344 (Toll free within NZ only)
Telephone 2: +64 9 275 1019
Fax: 64 9 275 8090
SITA: AKLFRQF
Email: aucklandfreight@qantas.com.au

Retail baggage services including unaccompanied baggage

Qantas Courier
Telephone 1: 0508 800 320 (Toll free within NZ only)
Telephone 2: +64 9 212 9397
Fax: +64 9 257 1240

Ground handling

Air New Zealand cargo

International Cargo Building
Ogilvie Crescent
Auckland International Airport, New Zealand

Telephone: +64 9 255 8272
Fax: +64 9 255 8202
SITA: AKLFDNZ, AKLFINZ, AKLFFNZ, AKLFRQF

Business hours

Business hours for Auckland freight holding
  Weekdays Weekends Holidays
Reservations 08:00 to 18:00¹
08:30 to 17:00¹
Closed¹
Handling agent 06:00 to 23:00 06:00 to 23:00
06:00 to 23:00
Customs     08:30 to 16:30 08:30 to 16:30 08:30 to 16:30
Quarantine 07:00 to 18:00 07:00 to 18:00
07:00 to 18:00

¹After hours calls are transferred to Australian Reservations Unit. Refer to Australian airports for business hours.

Facilities

  • Livestock handling
  • Coolroom
  • Freezer
  • Re-icing
  • Strongroom
  • Safe

Cut-off times

Freight collection and lodgement times at Auckland airport.
  Cut-off for export lodgement Import documents available for collection
Import freight available for collection
  Loose shipments
Preloaded units
Loose shipments
Preloaded units
Loose shipments
Preloaded units
QF cargo 3 hours 3 hours 2 hours 2 hours 6 hours 2 hours
QF  freighter aircraft 5 hours
5 hours
- - - -
Express/QFF 1.5 hours 1.5 hours 1.5 hours
1.5 hours
1.5 hours
1.5 hours
Express/OBC/UCB 1.5 hours 1.5 hours 1.5 hours
1.5 hours
1.5 hours
1.5 hours
QF mail 2 hours 2 hours 1 hour 1 hour 1 hour
1 hour