Qantas Freight sales office
Level 1, 6 Leonard Isitt Drive
Auckland International Airport, New Zealand
Freight reservations
Telephone 1: 0800 801 344 (Toll free within NZ only)
Telephone 2: +64 9 275 1019
Fax: 64 9 275 8090
SITA: AKLFRQF
Email: aucklandfreight@qantas.com.au
Retail baggage services including unaccompanied baggage
Qantas Courier
Telephone 1: 0508 800 320 (Toll free within NZ only)
Telephone 2: +64 9 212 9397
Fax: +64 9 257 1240
Air New Zealand cargo
International Cargo Building
Ogilvie Crescent
Auckland International Airport, New Zealand
Telephone: +64 9 255 8272
Fax: +64 9 255 8202
SITA: AKLFDNZ, AKLFINZ, AKLFFNZ, AKLFRQF
| Weekdays | Weekends | Holidays | |
|---|---|---|---|
| Reservations | 08:00 to 18:00¹ |
08:30 to 17:00¹ |
Closed¹ |
| Handling agent | 06:00 to 23:00 | 06:00 to 23:00 |
06:00 to 23:00 |
| Customs | 08:30 to 16:30 | 08:30 to 16:30 | 08:30 to 16:30 |
| Quarantine | 07:00 to 18:00 | 07:00 to 18:00 |
07:00 to 18:00 |
¹After hours calls are transferred to Australian Reservations Unit. Refer to Australian airports for business hours.
| Cut-off for export lodgement | Import documents available for collection |
Import freight available for collection |
||||
|---|---|---|---|---|---|---|
| Loose shipments |
Preloaded units |
Loose shipments |
Preloaded units |
Loose shipments |
Preloaded units | |
| QF cargo | 3 hours | 3 hours | 2 hours | 2 hours | 6 hours | 2 hours |
| QF freighter aircraft | 5 hours |
5 hours |
- | - | - | - |
| Express/QFF | 1.5 hours | 1.5 hours | 1.5 hours |
1.5 hours |
1.5 hours |
1.5 hours |
| Express/OBC/UCB | 1.5 hours | 1.5 hours | 1.5 hours |
1.5 hours |
1.5 hours |
1.5 hours |
| QF mail | 2 hours | 2 hours | 1 hour | 1 hour | 1 hour |
1 hour |