When visiting our terminal facilities, it’s important to remember that our lodgement and collection areas are often closely located to, or are themselves deemed to be operational areas. For this reason, a heightened level of awareness and adherence to all safety measures is required to ensure the safety of all.
Before arriving at any of our facilities, please read and familiarise yourself with any specific safety measures and requirements in place at your nearest Qantas Freight location.
In our terminals, customers must adhere to our safety principles which include:
- Follow the direction of any Qantas employees or security personnel, including during an emergency
- Follow directional signage for vehicles and pedestrians - including maintaining a safe speed, parking bays and footways
- Remain in vehicles when waiting in equipment areas, forklift zones and dock areas unless for operational purposes
- Wear appropriate clothing, including secure enclosed shoes
- Enter terminal buildings via 'Check-in'
- Maintain a minimum three metre distance between yourself and any other moving vehicles, including forklifts
- Ensure all loads are safely restrained upon arrival and before leaving the terminal
- Children under 17 years old are not permitted on-site
- Practise COVID-safe principles including sanitising hands, staying at least 1.5m apart, or wearing a mask. Please be aware that COVID-safe requirements may differ across our facilities depending on State Government advice