London - LHR

Sales office

Qantas Freight office

Unit 1, Dnata City,
Northumberland Close,
Stanwell, Middlesex
TW19 7LN
Telephone: +44 (0) 1784 422 720
Email: londonfreight@qantas.com.au

Retail baggage services (including unaccompanied baggage)

Air & Ocean Logistics Limited
Telephone: +44 1753 689820
Fax: +44 1753 689422

Ground handling

Dnata

Unit 1, Dnata City,
Northumberland Close,
Stanwell, Middlesex
TW19 7LN

Telephone: +44 1784 422700
Email: u1.dutymanager@dnata.co.uk

Business hours

Business hours for London (LHR) freight handling
  Weekdays Weekends Holidays
Reservations 09:00 to 17:00 Closed Closed
Handling agent 24 hours 24 hours 24 hours
Customs 09:00 to 17:00 09:00 to 15:00¹
Closed
Quarantine 24 hours 24 hours 24 hours

¹Available only for perishables, livestock and baggage

Facilities

  • Dedicated AUI handling
  • Coolroom
  • Re-icing
  • Strongroom
  • Safe

Cut-off times

Freight collection and lodgement times at London (LHR) airport.
  Cut-off for export lodgement Import documents available for collection Import freight available for collection
Loose shipments Preloaded units Loose shipments
Preloaded units
Loose shipments
Preloaded units
QF cargo
6 hours 4 hours 2 hours 2 hours 6 hours 4 hours
Express/QFF
1.5 hours 1.5 hours 1.5 hours 1.5 hours
1.5 hours
1.5 hours
Express/ OBC/UCB
1.5 hours
1.5 hours
1 hour 1 hour 1 hour
1 hour
QF mail
2 hours
2 hours
1 hour
1 hour
1 hour
1 hour