Domestic kiosk user guide

For information on how to use our self-serve kiosks to lodge or collect your freight, follow our quick and easy steps.

Lodging your freight

1. To begin, select 'Lodging freight' on the welcome screen.

2. Enter your first and last name, and either the AWB or Lodgement ID. For Lodgement ID, you'll also be asked to input your Company and Vehicle registration.

3. After all details are in, click 'Proceed'.

4. Once you receive the confirmation screen, proceed to the counter.

Collecting your freight

1. To begin, select 'Collecting freight' on the welcome screen.

2. If you have an AWB select 'Yes', enter it in the field provided then click 'Proceed'. If you have multiple AWBs, click 'Add another AWB'.

3. If you select 'No', enter the required details then click 'Proceed'.

4. Once you receive the confirmation screen, proceed to the counter.

Download the domestic kiosk user guide (PDF).