Qantas Freight offers onsite screening facilities for customers who want to have their freight screened at the terminal.
Freight requiring screening at our facilities must be lodged earlier than pre-screened freight to allow for the extra security steps.
Domestic - freight must be lodged at least 15 minutes earlier than pre-screened freight cut-off times.
International - freight requiring screening at our facilities, cut-off times are as follows:
- Express freight must be lodged a minimum of 270 mins (4.5 hours) before flight departure
- General cargo must be lodged a minimum of 360 mins (6 hours) before flight departure
To help our terminal teams process your freight at lodgement efficiently, and to avoid delays or disruptions due to missed flights, there are some important screening specifications to consider when preparing your freight for uplift in Adelaide, Brisbane, Melbourne, Perth and Sydney.
Freight being screened at Qantas Freight terminals must be:
- Presented at a piece level unless homogenous, which will need to be loaded on pallets (where equipment available) ;
- Less than 220kg per piece, with weight evenly distributed;
- No larger than 90cm x 90cm on two sides per piece;
- Clearly labelled, with AWB accurately highlighting the piece count;
- Also, ensure perishables are packed without any metal components to avoid interfering with screening.
Any freight that is not able to pass through the scanner due to density, weight or size will need to be cleared by a manual internal Explosive Trace Detection (ETD) test. Due to operational and safety requirements the ability to complete an ETD varies across facilities and time of day and must be pre-arranged with the local terminal.
For any freight that fails the screening tests, our terminal teams will contact the customer to arrange for pick up.