Sydney

Domestic freight handling

Address

IMPORTANT INFORMATION

Please note that Qantas Freight now operates from two terminals for domestic freight movements depending on shipment type. Please check below for details of which terminal to use.

Non-account customers will need to lodge freight at Terminal 4 irrespective of the type of shipment.

Dangerous Goods shipments should be lodged at Terminal 4 until further notice.

Terminal 2

Link Rd, Mascot
Lodgement and collection of all domestic freight excluding Q-Go Priority, pets and animal shipments

Terminal 4

Cnr Shiers Ave and Fifth St, Mascot
Lodgement and collection of Q-Go Priority, pets and animal shipments only

See in maps

Lodgement hours

Terminal 2 All domestic freight excluding Q-Go Priority, pets and animal shipments	Terminal 4 Q-Go Priority, pets and animal shipments only, plus all shipments for non-acount customers
Monday - 05:00 to 00:00 (midnight) Tuesday - 24hrs Wednesday - 24hrs Thursday - 24hrs Friday - 24hrs Saturday – 00:00 to 01:00 and 05:00 to 22:00 Sunday – 06:00 to 22:00 Public holdays - 06:00 to 22:00 Christmas Day - closed	Monday - 05:00 to 22:00 Tuesday - 05:00 to 22:00 Wednesday - 05:00 to 22:00 Thursday - 05:00 to 22:00 Friday - 05:00 to 22:00 Saturday - 05:00 to 22:00 Sunday - 06:00 to 22:00 Public holdays - 06:00 to 22:00 Christmas Day - closed

Terminal 2
All domestic freight excluding Q-Go Priority, pets and animal shipments

Terminal 4
Q-Go Priority, pets and animal shipments only, plus all shipments for non-acount customers

Monday - 05:00 to 00:00 (midnight)
Tuesday - 24hrs
Wednesday - 24hrs
Thursday - 24hrs
Friday - 24hrs
Saturday – 00:00 to 01:00 and 05:00 to 22:00
Sunday – 06:00 to 22:00

Public holdays - 06:00 to 22:00

Christmas Day - closed

Monday - 05:00 to 22:00
Tuesday - 05:00 to 22:00
Wednesday - 05:00 to 22:00
Thursday - 05:00 to 22:00
Friday - 05:00 to 22:00
Saturday - 05:00 to 22:00
Sunday - 06:00 to 22:00

Public holdays - 06:00 to 22:00

Christmas Day - closed

Non-account customers are required to present two forms of ID and pay with card when lodging goods.

Collection hours

Terminal 2 All domestic freight excluding Q-Go Priority, pets and animal shipments	Terminal 4 Q-Go Priority, pets and animal shipments only
Monday - 05:00 to 00:00 (midnight) Tuesday - 24hrs Wednesday - 24hrs Thursday - 24hrs Friday - 24hrs Saturday – 00:00 to 01:00 and 05:00 to 22:00 Sunday – 06:00 to 22:00 Public holdays - 06:00 to 22:00 Christmas Day - closed	Monday - 05:00 to 22:00 Tuesday - 05:00 to 22:00 Wednesday - 05:00 to 22:00 Thursday - 05:00 to 22:00 Friday - 05:00 to 22:00 Saturday - 05:00 to 22:00 Sunday - 06:00 to 22:00 Public holdays - 06:00 to 22:00 Christmas Day - closed

Terminal 2
All domestic freight excluding Q-Go Priority, pets and animal shipments

Terminal 4
Q-Go Priority, pets and animal shipments only

Monday - 05:00 to 00:00 (midnight)
Tuesday - 24hrs
Wednesday - 24hrs
Thursday - 24hrs
Friday - 24hrs
Saturday – 00:00 to 01:00 and 05:00 to 22:00
Sunday – 06:00 to 22:00

Public holdays - 06:00 to 22:00

Christmas Day - closed

Monday - 05:00 to 22:00
Tuesday - 05:00 to 22:00
Wednesday - 05:00 to 22:00
Thursday - 05:00 to 22:00
Friday - 05:00 to 22:00
Saturday - 05:00 to 22:00
Sunday - 06:00 to 22:00

Public holdays - 06:00 to 22:00

Christmas Day - closed

Contact

13 12 13
freightcustomerservice@qantas.com.au
After hours supervisor: +61 2 9952 9753 or mobile: +61 400 117 522

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