Latest News

All our latest updates and news on the Qantas Freight operation

Qantas and Jetstar resume international services

We've announced a return to international flying starting on 1 Nov 2021.

Melbourne International Terminal update

There may be possible delays in import processing as we work with our employees to ensure compliance with the Victorian public health regulations. Please track your freight shipment online to check if freight is ready for collection.

Domestic schedules updated

In great news for freight capacity as we head into peak season, we’ve announced we’re bringing forward the date for increased flying between VIC and NSW from 1 Dec 2021 to 5 Nov 2021, as a result of reopening plans.
Current schedules of five return flights a week between both SYD and MEL to PER will continue, but the restart of additional domestic East-West flying has been delayed until 1 Feb 22.
We're ready to adjust our schedules further as soon as border restrictions are lifted. Find out more.

Latest restrictions and impacts to schedules

All states and territories are regularly amending lockdowns and border restrictions to reduce the risk of community transmission. These changes have a significant impact on our flying operation resulting in last-minute changes to schedules or flight cancellations. As the flight your freight has been booked on may be impacted by schedule changes, we recommend you check the status of the flight online before you arrive at the terminals. For regional carriers such as REX Airlines, please visit their website to confirm flight status. 

COVID-safe protocols in and around our terminals

It's important to follow all the required safety practises when planning a visit to our terminals. In some major terminals including Sydney and Melbourne, masks must be worn at all times both within and in areas surrounding our terminals.
Please have freight prepared properly, labelled correctly and ready for lodgement to minimise the time spent in shared zones. Also remember to ensure masks are well-fitted and worn appropriately, fully covering both nose and mouth, and hands are sanitised before entering the terminals. 

Changes to our pet booking policy

Our updated pet travel policy means that all pet bookings must be booked through a pet travel specialist. From 19 Aug 2020, domestic pet travel itineraries will be limited to single sector bookings and trips with more than one sector will need to be booked separately
to avoid the complexity of transfers due to disrupted schedules which are impacting onward connections.
Your pet will be collected at the transfer point by your agent and re-lodged for the second flight between 90 and 120 mins prior to departure.
In addition, any new pet and animal bookings to London and Vancouver have been temporarily suspended when travel commences to these destinations in late 2021.

Collecting your pet at the terminal?

Before proceeding to our terminals, all customers must read and understand our safety checklist and adhere to all the safety measures in place at our terminals to protect our staff, our customers and the pets that travel with us.