Latest News

All our latest updates and news on the Qantas Freight operation.

New Australian IRBs now online

A fresh design, with simpler displays, enhanced content plus freighter rates. Our International Rate Books from Australia have been upgraded, making it easier to compare and view rates for the range of products you use. Find out more.

Split shifts at our terminals

We've introduced roster segmentation at our terminals, as an additional COVID-19 safety measure for our staff and visitors to the terminal. During shift changes, there may be slight delays to front counter support and freight processing and we apologise for any inconvenience.

Changes to our pet booking policy

Our updated pet travel policy means that all pet bookings must be booked through a pet travel specialist. From 19 Aug 2020, domestic pet travel itineraries will be limited to single sector bookings and trips with more than one sector will need to be booked separately
to avoid the complexity of transfers due to disrupted schedules which are impacting onward connections. Accompanied pet travel is not available until further notice. 
Your pet will be collected at the transfer point by your agent and re-lodged for the second flight between 90 and 120 mins prior to departure.
In addition, any new pet and animal bookings to London and Vancouver have been temporarily suspended.

Collecting your pet at the terminal?

Before proceeding to our terminals, all customers must read and understand our safety checklist and adhere to all the safety measures in place at our terminals to protect our staff, our customers and the pets that travel with us.