1. Log in to your account, then click ‘Notifications’.
2. Select the Q-GO service you want to update.
3. Select notification preferences, and add additional emails by ticking ‘Other’ if you wish. Click ‘Save’ to update preferences.
A simple way to manage your notification settings online.
Domestic bookings
Update your notification settings for domestic bookings
Manage your notification settings for domestic bookings
1. Select the ‘Manage Bookings’ tab on the 'My Freight' page.
2. Find a booking by entering the lodgement date range and any additional fields, then click ‘Search'. The lodgement date range is mandatory, while others are optional.
3. Click on an AWB to expand the view. In the ‘Notifications’ tab, update the AWB notifications. Click ‘Save’ to update preferences.
International bookings
Set up notifications
1. Log in to your account, then click ‘New Booking’.
2. Create a new booking.
3. Select which notifications you want to receive, and update email and phone fields if required.
4. Complete the ‘Dangerous Goods’ declaration, then click ‘Book’.
Manage notifications
1. Log in to your account, then click ‘Manage Shipments’.
2. A list of shipments will be displayed in date order.
3. Click on an AWB to expand the view. In the ‘Notifications’ tab, update the AWB notifications. Click ‘Save’ to update preferences.
Download the updating notifications guide (PDF).